Privacy Policy

Rowanstone LLC respects the privacy of visitors, clients, and institutional partners. This Privacy Policy explains how information is collected, used, stored, and protected when you interact with Rowanstone’s website, diagnostic platform, or advisory services.

By using the Rowanstone website or participating in a Rowanstone diagnostic engagement, you agree to the practices described in this policy.

Information We Collect

Rowanstone may collect limited information necessary to operate the website and conduct institutional diagnostic engagements.

Contact Information

Information voluntarily submitted through inquiry forms or communication channels, including name, email address, organization, role, and message content.

Survey Responses

Participants in Rowanstone diagnostic engagements may submit responses to structured questionnaires designed to assess organizational dynamics such as signal flow, decision integrity, and structural alignment. Survey responses are collected solely for the purpose of producing aggregated institutional analysis.

Professional Information

During advisory engagements, organizations may voluntarily provide professional or organizational context relevant to the diagnostic process.

Technical and Usage Information

Basic website usage data may be collected through standard analytics tools, including page visits, browser type, device information, and traffic patterns.

How We Use Information

Information collected by Rowanstone is used only for legitimate professional and operational purposes, including:

• Responding to inquiries and communication requests
• Conducting Rowanstone diagnostic engagements
• Aggregating survey responses for institutional analysis
• Maintaining engagement records and administrative documentation
• Improving website functionality and user experience

Rowanstone does not sell, rent, or trade personal information. Information is never used for advertising networks or unrelated commercial marketing purposes.

Confidentiality of Diagnostic Responses

Rowanstone diagnostic responses are treated as confidential professional information. Survey responses are analyzed in aggregated form to identify institutional patterns. Individual responses are not attributed to specific participants in reports unless explicit consent has been provided.

Diagnostic reports focus on structural patterns within an organization rather than identifying individuals. Rowanstone maintains strict professional confidentiality regarding client institutions and engagement data.

Data Storage and Security

Rowanstone uses secure technical infrastructure to store and process engagement data. Diagnostic survey responses and associated data are stored using Supabase, a secure cloud database platform with infrastructure located in the United States.

Reasonable administrative, technical, and organizational safeguards are maintained to protect information against unauthorized access, disclosure, alteration, or destruction. While no internet transmission can be guaranteed completely secure, Rowanstone takes commercially reasonable measures to protect data integrity.

Third-Party Services

Rowanstone may use third-party services necessary to operate the website and diagnostic platform for hosting, database storage, analytics, and payment processing. These providers may collect limited technical information necessary to operate their services in accordance with their own privacy policies.

Your Rights and Data Requests

Individuals and organizational participants may request access to, correction of, or deletion of their personal information held by Rowanstone.

Updates to This Policy

Rowanstone may update this Privacy Policy periodically to reflect operational, legal, or technological changes. When updates occur, the revised version will be posted on the Rowanstone website with an updated effective date.